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We thank you for choosing
Golden Island Nevada
We recommend you, for a satisfactory use of your Golden Island Nevada, that you read the manual exactly.
We wish you much success and much joy with your Golden Island Nevada.
Please store this manual in such a way as to make it readily at hand if so required.
For additional queries, our Hotline is at your service.
Call: +43 (0) 7229 78040 250
E-Mail: hotline@tab.at
Your TAB-Austria Team
Technical Info Golden Island Nevada Manual
More information on the page:
http://www.tab.at/download
( WS, 19th June 2009)
The text passages and illustrations contained within this document were put together with the greatest amount of care and attention, however, mistakes cannot be completely ruled out.
The manufacturer accepts no legal responsibility or liability in any form with regard to errors in detail, and any consequences that may arise from such errors.
The manufacturer is thankful for any suggestions for improvement or pointers leading to errors.
All rights - including any arising from photomechanical reproduction and storage in electronic or any other medium - are reserved. The program, handbook, and all components are subject to international copyright regulations.
Haider Strasse 40, 4052 Ansfelden, Austria
Phone +43 (0) 7229 78040, Fax +43 (0) 7229 78660
All rights reserved.
Page: i


Modification History:
11.11.2008 First Revision
08.01.2009 V2.01 22.01.2009 V2.03: additions for OTM
16.03.2009 V2.02 and V2.04: additions for maintenance of printer and coin and note acceptor;
changes in operator mode for hopper statistics, refill and revision
10.06.2009 V2.07
Page: ii


Contents
Contents iii
1
Safety Information
1 2
Description
5 2.1
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 2.2
System components
5
Options
5
PC System
5 2.3
Operating Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 3
Technical Data
7 3.1
Machine dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 3.2
Electrical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 4
Initial Operation
9 5
Boot Up menu by activated test switch
11 6
Update process
13 7
Service Menu
15 8
Configuration settings
17 8.1
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
Languages
17
Date / Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
Machine ID
18 8.2
Game + Limit Settings
19
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
Limits
19
Hopper Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19 8.3
Function Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19 8.4
Hardware Settings
20
Coin acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
Note acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
Remote / Collect
20
Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
Ticket Printer
21
Mechanical Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22 8.5
Currency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22 8.6
OTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22 8.7
File Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23 8.8
Reset
23
Page: iii


9
Operator menu
25 9.1
Accountancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Main accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Main Accounting
25
Long term accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Mechanical Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
Hopper statistic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
Refill Hopper
26
Hopper Revision
26
Game statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26 9.2
Test mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Display / Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Audio
27
PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Coin Acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Note Acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Buttons / Switches / Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Mechanical Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27 9.3
Configuration Settings
28 10 Supervisor Menu
29 10.1 Start Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29 10.2 Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29 10.3 Accounting
29 10.4 Main accounting* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30 10.5 Configuration Settings* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30 10.6 Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30 11 Attendant 1/2/3 Menu
31 11.1 Start Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31 11.2 Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31 11.3 Attendant accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31 11.4 Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31 12 Demo mode
33 13 Games
35 13.1 Pyramids of Giza . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35 13.2 Euro Soccer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35 13.3 Indian Treasure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35 13.4 Caribbean Gold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35 13.5 Royal Liner
36 13.6 Roulette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
36 13.7 Royal Poker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
36 13.8 Keno . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
Page: iv


13.9 Aloha Hawaii
37 14 Error messages
39 15 Comestero RM5/6 Coin Acceptor maintenance
41 16 JCM UBA-10-SS Bill Acceptor maintenance
43 17 MEI Cashflow SC83 Bill Acceptor maintenance
47 18 Astro GBA HR1 Bill Acceptor Maintenance
49 19 Ithaca Epic 950
TM
ticket printer – paper load and maintenance
53 19.1 Loading Tickets into Feeding Mechanism . . . . . . . . . . . . . . . . . . . . . .
53 19.2 Removing Loaded Tickets (paper jam) . . . . . . . . . . . . . . . . . . . . . . . .
54 19.3 Cleaning the Printer Head
54 20 Replacing Coin or Bill acceptor
57 21 Declaration of CE conformity
63 22 EULA for Microsoft Software
65 23 Warranty terms by TAB-Austria GmbH & CoKG
69 24 Notes
73
Page: v



1
Safety Information
Safety regulations for the user: The machine should only be operated in a dry room and connected to a safety plug socket that complies with the relevant safety standards.
• Before starting the machine, it should be allowed to attain room temperature.
• Check the main voltage before connecting the machine!
• The machine is designed for an alternating voltage of 230 Volts (or 115 Volts if specified on the type plate), 50 Hz (or 60 Hz) and 190 W / 1,1 A (2,2 A) power.
• The machine may only be operated with two 3,15 amp fuses.
• In case of damage to housing parts, protruding wires, machine fires or smashed picture tubes, the machine must be immediately switched off and the main plug disconnected.
• Defective or bare wire cables, especially power cables and plug connecters must be re- placed.
IMPORTANT !
In such cases ensure that any machine contact is avoided and that it cannot be switched on !
• The recommended ambient temperature is between 5 and 35 degrees on the Celsius scale.
• The recommended working temperature is between 15 and 40 Degrees on the Celsius scale.
• The recommended absolute humidity is between 30% and 75% RG, not condensed.
• When positioned alongside other machines, interference in normal operation may occur.
Page: 1


• Fix the socket of the machine on the floor like described in the following picture.
Please pay attention to the licensing terms and conditions of Microsoft (see chapter 22, page 65)
Page: 2


Disposal of Old Electrical and Electronic Equipment (Applica- ble in the European Union and other European countries with separate collection systems)
This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly,
you will help prevent potential negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to conserve natural resources. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the company where you purchased the product.
IMPORTANT:
When you work on the machine, you must turn off the machine and plug out the power.
Service on the machine may be done only from qualified personal.
Inside of the machine there is the following sticker. Please show it to the qualified personal before servicing.
Page: 3



2
Description
2.1
General
The Golden Island Nevada is an ergonmically designed gaming machine.
The machine contains normally an electronic coin acceptor, an electronic banknote acceptor, two
19 inches TFT displays with touchscreen on the lower screen and a complete PC system.
2.2
System components
• 19 inch TFT-display with touch screen
• 19 inch TFT-display with safety glass
• Electronic coin acceptor (Comestero RM5 or RM6)
Options
• Banknote reader Astro Systems HR1 (drop box)
• Banknote reader JCM UBA-10-SS (stacker)
• Banknote reader MEI Cashflow SC83 (stacker)
• Switch lock system (USB EKEY-TAB)
• Remote key switch
• Up to 2 hoppers (Azkoyen Rode U II plus)
• Ticket Printer Ithaca Epic 950TM for 600 tickets
PC System
• PC System with Intel Pentium Core 2 Duo E4300 (2x1,8 GHz) or E4600 (2x2,4 GHz)
• PCIe-graphics card 46xx-series with ATI
TM
chip (1280 x 1024 resolution)
• On-Board 16 bit soundcard
• Mimimum 80 GB SATA hard disk drive
• TAB I/O controller with secure memory
Page: 5


2.3
Operating Elements
All games in the Golden Island Nevada are played via touch screen and/or push buttons. There are 8 push buttons in total that can be used optionally to the touch screen for various functions.
Page: 6


3
Technical Data
3.1
Machine dimensions
Unpacked
Packed
Depth
54 cm
59 cm
Width
52 cm
77 cm
Height
175 cm
182 cm
Weight
1 122 kg
133 kg
3.2
Electrical Data
Electricity:
230 V AC 50 - 60 Hz
Performance:
190 watts
Cutout:
2 x 3,15 amperes
Note:
When you have more then one machine on a voltage splitter please note: With a normal installed electricity port with a cutout from 16 ampere do not plug in more then 3 machines.
1
The weight may vary depending on the installed optional components
Page: 7



4
Initial Operation
Each machine has already been tested at the factory and is delivered with initial settings pre- programmed.
We recommend a 15 minutes warm up time before initial operation so that the machine can reach optimal operation temperature.
However, temperature differences can change the touch screen settings so that they are no longer correct. Therefore, when a machine is put in operation for the first time, we recommend perform- ing a Touch screen calibration
1. Connect the power cord
Open the Main door
Insert the power cord from the back into the machine and plug it into the socket on the rocker switch
2. Turn on the machine:
Turn on the rocker switch
The machine will boot and the program starts automatically
3. Touch screen calibration:
a) enter the Operator menu by turning on the operator switch
• select Test mode and press button perform touch calibration
• sit in a perfectly straight way, well-centered position, at a 90

angle in front of the machine and follow the instructions on the display exactly or b) enter the Supervisor or Attendant 1/2/3 menu by inserting the corresponding EKEY
• select menu Basic Settings
• press button perform touch calibration
• sit in a perfectly straight way, well-centered position, at a 90

angle in front of the machine and follow the instructions on the display exactly
4. Setting the volume:
a) enter the Operator menu by turning on the operator switch - adjust the volume on the top page by using the slider or b) enter the Supervisor or Attendant 1/2/3 menu by inserting the corresponding EKEY
• select menu Basic Settings
• adjust the volume by using the slider
Page: 9


5. If you set up the machine for the first time, please proceed with the following steps:
a) enter the Configuration settings menu (see chapter 8, page 17)
b) perform either a
• RAM clear (all accounting data, statistic data and event logs will be cleared)
or a
• Factory reset (all configuration settings will be reset to their default values and all accounting data, statistic data and event logs will be cleared)
(see chapter 8.8, page 23)
c) check and set all Configuration settings
Page: 10


5
Boot Up menu by activated test switch
By switching on the test switch (also called operator switch, located by the rocker switch) before booting the machine you are able to enter the following programs (only during normal start):
You can select the different buttons by pressing the hardware buttons on the panel of the machine
• Calibrate touch screen
4 point calibration of the touch screen will be performed
Page: 11



6
Update process
Note: For some configurations the PC box is sealed or there is no Update connector on the PC
box because it is not allowed to perform an Update.
During the Update process the PC box must be connected to the cable harness because the initialisation process will determine the type of machine by cable detection and perform the right initialisation.
If you get a new Update from TAB with new games or you have to update the machine because of a defect hard disk drive please perform the following:
• Switch off the PC (switch on the power supply) or the whole machine
• Turn down the PC box so you have access to the Update disk connector located outside on the top of the PC
• Insert the Update disk into the connector
• Switch on the PC
• The Update process will start automatically. It is finished when you see the message: „UP-
DATE FINISHED - Please switch off, remove Update disk and switch on again“.
Please perform in that way.
• After switching on again the installation process will perform until the message „please calibrate touch screen“ will appear.
• Please perform the 4 point touch screen calibration in any way because some initial data will be stored on the hard disc.
After the initialisation process the „enhanced write filter“ will be activated and it is no longer possible to perform this initial touch screen calibration.
• The machine will boot up into normal game mode or
• The message „Secure Memory Error!“ will appear if you have changed the dongle or in- stalled a new version of Golden Island Software.
In this case please perform a Factory reset (see chapter 8.8, page 23) and proceed with the Configuration settings menu (see chapter 8, page 17)
• Factory Reset: Enter the Configuration settings menu by turning on the Configuration set- tings switch which is located inside the Logic box
On the screen press the button „Perform Factory reset“
All configuration settings will be reset to their default values and all accounting data, statistic data and event logs will be cleared! The machine will boot up once more and afterwards you can setup the configuration setting:
Page: 13


• Please check at least these configuration settings:
– Time / Date select your time zone first and if you like automatically daylight saving changes (strictly recommended).
Correct the actual time and date if necessary (can be changed only after RAM Clear or Factory Reset)
Note: if you are using OTM you only have to select the correct time zone. The date and time will be synchronized with the server during the first data transmission.
– Machine ID
Enter the minimum data of the site and the machine :
- Location Name of Casino / Arcade / Pub
- Machine Serial Number Number of type plate (i.e. GE0012345)
– Function Assignment
Define the assignment of the different functions to the keys
– Hopper
If one or two hopper are connected, please check for the correct hopper coins
– Ticket printer
Please enter the following fields:
- Next Voucher number
- Validity (days)
- Banner Text
- Validation Text
- Password
– Mechanical Meters
Set the start value of the mechanical meters.
– Currency
– OTM (if the Dongle has the extension „o“. ( i.e. „LT/B 2o (85)“ )
For a detailed description of these settings please see: „Configuration settings menu“, chap- ter 8, page 17
Page: 14


7
Service Menu - different levels
There are different security levels:
• Configuration settings menu
Initial set up and configuration by the operator
(see chapter 8, page 17)
• Operator menu
Accountancy (Main accounting, Journal, Game statistics), Test mode, non-critical Configu- ration settings (language, hopper limits)
(see chapter 9, page 25)
• Supervisor menu
Hand Deposit, Hand Pay, Journal, Volume, Touch calibration, Supervisor and Attendant accountancy, Main Accountancy*, Configuration settings*
* if allowed (see Configuration settings: Security, chapter 8.1, 17)
(see chapter 10, page 29)
• Attendant 1 / 2 / 3 menu
Hand Deposit, Hand Pay, Attendant accountancy, Volume, Touch calibration
(see chapter 11, page 31)
Page: 15



8
Configuration settings menu
All of the configuration settings can only be modified if credits are empty.
Some of these settings can be changed only after RAM clear or Factory reset.
Enter the Configuration settings menu by turning on the Configuration settings switch which is located inside the Logic box:
• open the Main door
• open the Display door
• open the Logic box
• turn on the Configuration settings switch
Note:
this manual describes all possible settings of the International version.
Some of these settings may not exist in your configuration.
8.1
Basic Settings
Languages
Select the languages which should be enabled and the basic language.
The machine will switch to the basic language when:
• Credits are zero and
• No interaction for one minute
Date / Time
Select your time zone first and if you like automatically daylight saving changes (strictly recom- mended).
Correct the actual time and date if necessary (can be changed only after RAM Clear or Factory
Reset)
Note: if you are using OTM you only have to select the correct time zone. The date and time will be synchronized with the server during the first data transmission.
Security
Select the warning messages which you would like to have. In some configurations you cannot change several settings because they are required in case of the jurisdiction of the country.
Page: 17


• „Show Warning after reboot (Clear Warning to continue)“
if enabled, a warning message will be show after power up which must be cleared by the attendant
• „Show Error after opening a door (Clear Error to continue)“
if enabled, a red screen with an error message will appear which must be cleared by the attendant
• „Sound an alarm when door is opened“
if enabled, an alarm sound will be played 3 times
• „Loop alarm sound“
if enabled the alarm sound will be looped continuously until the attendant cleared the error
• „Allow supervisor access to basic configuration settings“
if enabled, the supervisor will have the possibility of changing the following configuration settings from his supervisor menu:
1. Enable/disable second language if present and selection of basic language (see chap- ter 8.1, page 17)
2. changing the hopper limits (see chapter 8.2, page 19)
• „Allow supervisor examination to main accountancy“
if enabled, the supervisor is able to see the main accounting (see chapter 9.1, page 25)
Machine ID
Enter the data of the site and the machine:
-
Location
1 2
Name of Casino / Arcade / Pub
-
Machine ID
1
Number of the machine in the location
-
Machine Serial Number
3
Number of type plate (i.e. GE0012345)
-
Street/number
1
Address of location (i.e. Haiderstr. 40)
-
Zip code/city
1
Address of location (i.e. 4052 Ansfelden)
-
Phone number
Address of location (i.e. +43 7229 78040)
-
Fax number
Address of location (i.e. +43 7229 78660)
-
Email address
Address of location (i.e. sales@tab.at)
1. data’s marked with
1
will be printed on the ticket, if a printer is installed (see chapter 8.4,
page 21)
2. data’s marked with
2
must be entered for OTM registration
3. Machine Serial Number must be entered for ticket printing (for identification of the machine);
The Machine Serial Number can be changed only after RAM Clear or Factory Reset
Page: 18


8.2
Game + Limit Settings
Games
• Enable/disable games
• Enable/disable secondary games (i.e. Gamble)
• Changing of payout percentage (only if possible in current configuration)
Limits
• Selection of Minimum and Maximum Bet
• Selection of Gamble Limit and the maximum number of Gamble up
If the winnings are higher than half the Gamble limit, the Amount will be collected automat- ically.
If the gamble limit would be reached by winning the next stage of the Gamble game, the machine finishes the Gamble automatically and collects the Win.
Hopper Limits
This section is only visible and available if minimum one hopper is activated.
• Direct Pay To
If the credit is higher than this level and the player presses „Hopper Payout“ the message
„Hopper payout limit. Please call Attendant“ will be shown.
If a „Direct Pay To“ Limit is set and on Players Payout request are not enough coins in the hoppers the message „Hopper low: Hand Pay required“ will be shown.
The Attendant must perform Hand Pay of the whole amount.
• Lockout Level
If hopper level is below this level, banknote acceptor will be disabled (locked) and the text
„coins only“ will be shown on the display bar of the game
• Hopper Float Level If hopper level is below this level, the text „insufficient coins ()“ will be shown
• Hopper Divert Level Maximum number of coins allowed in the hopper. If hopper level is above this level, all coins are diverted into the drop box
8.3
Function Assignment
Here you can see the assignment of the different functions to the keys
How to change an assignment:
• Press the corresponding „Change“ button, the message „Press switch or insert E-Key“ will appear
Page: 19


• Press the switch of insert the E-Key you would like to map for this function.
– if you press/turn a key, confirm with „OK“
– if you insert a E-Key you can select the colour of the key and label it with i.e. the name of the Attendant, then confirm with „OK“
The configuration settings switch cannot be relocated.
Each function assignment can be cleared by pressing the corresponding „Clear“ button.
8.4
Hardware Settings
Coin acceptor
Here you can enable / disable the different coin channels
Note acceptor
Here you can enable / disable the different note channels
Enter the „cctalk encryption key“ if required by the Note acceptor
Remote / Collect
• Hand Deposit if enabled, Hand Deposit (from the supervisor or attendants menu) is allowed
• Hand Pay if enabled, Hand Pay (from the supervisor or attendants menu or with the corresponding key switch / E-Key which is assigned to that function (see chapter 8.3, page 19)) is allowed
• Collect Button active -> Call Attendant Message if enabled, the collect button is active. If a player presses the collect button, the message
„Hand Pay required, please call Attendant“ will appear on the screen and the machine is locked
• Remote if enabled, Remote (from the corresponding key switch / E-Key which is assigned to that function (see chapter 8.3, page 19)) is allowed
With the slider you can select the value of one Remote Impulse
Hopper
If one or two hopper are connected, you can activate them by selecting the box „activate“
Once a hopper is activated, you can select the value of the hopper coins
(These settings can be changed only after RAM Clear or Factory Reset)
The gaming machine will pay the minimum number of coins
(as many as possible with the higher coin, the rest with the lower coin)
If the hopper content is less than the whole amount, the following message will be shown:
Page: 20


„Insufficient coins for Payout. Please call Attendant“
You can change the payout strategy by enabling or disabling the checkbox „If Hopper 2 is running empty, payout of remaining amount with Hopper 1“
Ticket Printer
If a ticket printer is connected, you can activate it by selecting the box „activate“
• Next Voucher number *
select the number of the next voucher normally this starts at zero, but in case of replacement of malfunction this allows to set the next number
(during operation this number will be increased automatically with each ticket)
• Validity (days)
select the number of days the ticket is valid
• Banner Text select the text printed above the bar code
• Validation Text select the „validation“ text
• Password select a password for encryption. You must set the same password on the „TAB Ticket
Validation“ program on your PC
The password must be the same on all machines in the Arcade/Pub/Casino
Capitalization matters. Use minimum 6 characters.
- Use letters and numbers
- Use special characters (e.g. @)
- Mix lower and uppercase
(This requires a correct Machine Serial Number in the menu „Basic Settings - Machine ID“)
* The setting „Next Voucher number“ can be changed only after RAM Clear or Factory Reset
Example of Cashout Ticket:
-
Location *
TAB-Austria
-
Street/number *
Haiderstrasse 40
-
Zip code/city *
4052 Ansfelden
-
Banner Text
CASHOUT TICKET
-
Validation Text
Validation
-
Next Voucher number
1
-
Validity
30
-
Machine ID *
00888
* data’s marked with * are defined in menu Machine ID (see chapter 8.1, page 18)
Page: 21


Mechanical Meters
Here you can set the start value of the mechanical meters.
Once set correctly, you will have an electronic copy to monitor the mechanical meters (see Ac- countancy, chapter 9.2, page 27).
If the machine is working correctly, there should occur only a small difference during a long period of time which can occur by switching off the machine while the mechanical meters are running
The Value per digit (impulse) defines the value of one digit.
If this value is higher than the smallest coin the coins will be accumulated and the meter counts one digit after each Digit value completed.
The machine also counts the right number in case of power loss.
Therefore the basic value of the currency (i.e. 1 Euro) is recommended for this setting.
(These settings can be changed only after RAM Clear or Factory Reset)
8.5
Currency
On some configurations you are able to select the Currency.
On some configurations it is also possible to change all game displays to credits instead of the currency.
If Credits are selected, you can change the value for one credit.
(These settings can be changed only after RAM Clear or Factory Reset)
8.6
OTM
This menu is only visible if the Dongle has the extension „o“. ( i.e. „LT/B 2o (85)“ )
If so, the machine can be connected to the OTM System of TAB-Austria.
If connected, the machine will transmit several data’s once a day to the OTM-Server of TAB-
Austria.
The operator can check the accountings „Total In“ and „Total Out“ on a secure TAB webpage
(https://service.championsnet.net) and therefore he is able to supervise all his machines which are connected to the system.
Page: 22


Machine number:
This is a number which will be assigned from the server to this machine during the registration process.
If there will occur a problem, this number is important for the Hotline of TAB.
Button „Check connection“:
Here you basically can check the connectivity to the internet.
TAN-Code:
For registering a machine to the system, please enter a valid TAN-Code from your OTM account and press button „Register“.
Time of daily transmission:
Please select the time, when the machine should transmit the data’s. Please choose a time where the machine normally is switched on and when there are less players in the arcade normally.
If there was no connection within the last 48 hours (i.e. if the machine is not running at the specified time), a transmission will be performed automatically after the next power up within the next 2 hours.
The machine has to be connected with a CAT-5 network cable to a router which is configured for
DHCP (obtain an IP address automatically)
ATTENTION: for security reasons DO NOT connect the machine to the internet directly without a router with NAT (network address translation)!
Connection:
These settings you only need in special environments (like company networks) where you have to configure a proxy server. In this case, please ask the network administrator for the data’s.
8.7
File Check
If one or more files are corrupt, they will be displayed on this page.
(if the machine is still working)
8.8
Reset
• Perform RAM clear
All accounting data, statistic data and event logs will be cleared!
• Perform Factory reset
All configuration settings will be reset to their default values and all accounting data,
statistic data and event logs will be cleared!
Page: 23



9
Operator menu
Enter the operator menu by activating the switch or E-Key which is assigned to this function (see chapter 8.3, page 19).
The default mapping is the operating switch inside of the machine behind the main door labelled with „TEST“ beside the rocker switch.
On the start page you can adjust the volume and activate „Demo mode“ For „Demo mode“ please see chapter 12, page 33 9.1
Accountancy
Main accounting
Main Accounting
This page is the main accounting page for the operator.
You will see a summary of all Cash In and Cash Out devices and the Total Result.
In the box „Accounting with Supervisor“ you will see the Total amount of money the supervisor has to give to you (the operator) (colour green) or will get from you (colour red).
On the right you see the power up and door opening meters
This Accounting you may normally clear after each collecting of cash box.
Long term accounting
A separate accounting page of the most important meters.
It depends on the Configuration if this page can be cleared or not.
Mechanical Meters
A electronically copy of the mechanical meters
If the start value was set correctly (please see chapter 8.4, page 22) this value must correspond to the mechanical meters.
Maybe it can differ if the machine has been switched off frequently while the mechanical meters are counting.
Journal
Here you can see the following data’s:
• Last 10 Game data (visualized)
• Latest data (last 10 coins, last 10 Banknotes, last 10 Game data)
• Last 1000 games
• Last Tickets printed
Page: 25


• Machine journal (all changes of settings, door openings, actions of Supervisor and atten- dants, ...)
• Error log (if the machine is running fine, you should not see any errors on this page)
Hopper
Hopper statistic
Here you can see a detailed list of all hopper accountings:
• Hopper IN: Coins went into hopper through coin acceptor during normal play
• Coin acceptor refill: Amount of coins inserted trough coin acceptor from Operator, Supervi- sor or Attendant during Hopper refill mode
• Manual Refill: Amount of coins which are refilled manually by the operator (the operator has to enter the amount manually, please see chapter 9.1, page 26)
• Hopper OUT: Coins which were paid out from hopper
• Over Payment: Amount of coins which were recognized as outgoing coins when the hopper had already stopped.
• Missing coins: Amount of missing coins. If the hopper runs out of coins during payout but there should be already some coins in the hopper.
• Manipulated payout: coins which are paid out in case of manipulation
• Hopper Revision: Amount of coins which are corrected manually during the hopper revision
(please see chapter 9.1, page 26)
The statistics will be resetted by clearing the main accounting.
Refill Hopper
On this page you can refill the hopper either with insertion of coins through the coin acceptor or by filling the coins into the hopper directly - but then you have to enter the amount of the refilled coins manually.
Hopper Revision
Here you can count the content (number of coins) of the hopper and adjust or correct it to the correct hopper level.
The coins will be paid out but will not be booked on any accounting.
You have to return them into the hopper.
If the amount differs please correct it by entering the correct number of coins.
Game statistics
Detailed list of Number of games, Bet, Win before and after Gamble of primary games and sec- ondary games.
The operator is able to clear this statistics at any time.
Page: 26


9.2
Test mode
The Test mode gives you the possibility to test the whole machine without an influence of the accounting.
Display / Touch
Show test image - to adjust the display
Verify touch calibration
Perform touch calibration - 4 point touch calibration
Audio
Test the left and right speaker
PC
Detailed list of all parts of the PC For inspection please check:
• CPU temperature (should be not higher than 70

C)
• CPU Fan (should not be zero!)
• Hard disk temperature (should be not higher than 60

C)
Coin Acceptor
Test the different coin channels
Note Acceptor
Test the different bank note channels
Buttons / Switches / Lamps
Test all buttons, switches and lamps.
If you press on of the game buttons the corresponding lamp will lit.
Mechanical Meters
You can see if the meters are connected and if there are some outstanding ticks.
It is not possible to test the meters because by a test the figure of the meters would not be correct anymore.
Hopper
Here you can test the hopper by paying out one coin or all coins.
If you leave this menu, the payout will be stopped.
No payout will be counted in this mode.
Page: 27


9.3
Configuration Settings
Depending on the configuration here it is possible to change some configuration setting like the basic language or hopper limits.
Page: 28


10
Supervisor Menu
Enter the supervisor menu by activating the switch or E-Key which is assigned to this function
(see chapter 8.3, page 19).
The default mapping is the supervisor key switch on the right side outside of the machine.
10.1
Start Page
This is the most important page for the supervisor. His attendants have the same Start page but counting on their own accountancy.
• Credits: in the first field the actual value of credit is displayed
• Hand Deposit: Possibility to add Credits.
It will be counted to the Supervisors „Hand Deposit“
• Hand Pay: Possibility to reset Credits.
It will be counted to the Supervisors „Hand Pay“
• Hopper Refill: Possibility to refill both Hopper.
It will be counted to the Supervisors „Hopper Refill“
(only available when Hopper are activated)
• OTM: Here you can perform an OTM data transmission
Note: Some fields are not available on several configurations.
10.2
Journal
Please see chapter 9.1, page 25 10.3
Accounting
This is the main accounting page for the Supervisor.
In the first field the accountings of the supervisor are displayed. The supervisor can delete these accountings at any time.
This will not affect the accountancy on the Operator’s main accounting page where the Operator makes the settlement with the Supervisor.
In the second field there is the statement of all 3 Attendant accountings
In the third field there is the summary of the accountings of Supervisor and Attendant 1, 2 and 3
and the total sum which the Supervisor has to give to the Operator
(in colour red) or which he will get from the Operator (in colour green).
Page: 29


The Supervisor is responsible for the settlement with the Attendants 1, 2 and 3.
For that procedure, there are 3 additional Tabs for the 3 Attendants which are showing the respon- sible accountings and the total sum which the Supervisor will get from the Attendant (in colour green) or he has to give to the Attendant (in colour red).
To clear an Attendants’ accounting, insert the corresponding E-Key of the Attendant, then press button „Clear“. (After removing the Attendant’s E-Key please reinsert the Supervisor’s E-Key again, otherwise the Supervisor Menu will be left when switching to another menu)
10.4
Main accounting*
This page is the main accounting page of the operator including the Long Term accounting. (see see chapter 9.1, page 25 )
The Supervisor is only able to see this accounting, he cannot delete it.
* This page is only visible for the Supervisor if the checkbox „Allow supervisor examination to main accountancy“ is enabled in the Configuration settings - Security. (see chapter 8.1, page
17)
10.5
Configuration Settings*
Depending on the configuration here it is possible to change some configuration setting like the basic language or hopper limits
* This page is only visible for the Supervisor if the checkbox „Allow supervisor access to basic configuration settings“ is enabled in the Configuration settings - Security. (see chapter 8.1, page
17)
10.6
Basic Settings
Here you can adjust the volume, check and calibrate the Touch screen and perform an OTM data transmission (only with „o“ Dongle)
Page: 30


11
Attendant 1/2/3 Menu
Enter the attendant menu by activating the switch or E-Key which is assigned to this function (see chapter 8.3, page 19).
There is no default mapping.
11.1
Start Page
Please see chapter 10.1, page 29 11.2
Journal
Please see chapter 9.1, page 25 11.3
Attendant accounting
This is the main accounting page for the Attendant.
This accounting only can be cleared from the Supervisor Menu - Attendant accounting - on the corresponding Attendant Tab.
Please see chapter 10.3, page 29 11.4
Basic Settings
Please see chapter 10.6, page 30
Page: 31



12
Demo mode
The operator can set the machine into Demo mode on his start page.
If Demo mode is activated, you can test and play with the machine but no events will be recorded or accounted.
If credit will come to zero, credit will be increased automatically.
By pressing and holding the Collect button while pressing start on most of the Reel games will trigger the feature game combination.
Holding the Collect button by pressing start during the feature games, the sequence will be aborted.
On Royal Poker the combination for Ace bonus will be triggered.
Page: 33



13
Games
13.1
Pyramids of Giza
10-line, 5-reel game
All wins pay left to right
SPHINX substitutes for all symbols except PYRAMIDS
Feature Game
PYRAMID on reel 1, 3 and 5 awards 10 Feature Games
During Feature Games also PYRAMID substitutes for all symbols.
Feature Games can be won again during the feature and are played at current bet.
13.2
Euro Soccer
10-line, 5-reel game
All wins pay left to right
BALL substitutes for all symbols except GOAL
Feature Game
3, 4 or 5 scattered GOAL awards 15 Feature Games
During Feature Games all wins pay double.
Feature Games can be won again during the feature and are played at current bet.
13.3
Indian Treasure
10-line, 5-reel game
All wins pay left to right
Pocahontas substitutes for all symbols except Treasure.
Feature Game
3, 4 or 5 scattered Treasure awards 15 Feature Games
During Feature Games all wins pay triple.
Feature Games can be won again during the feature and are played at current bet.
13.4
Caribbean Gold
5-line, 5-reel game
All wins pay left to right
Page: 35


13.5
Royal Liner
5-line, 9-reel game
All wins pay left to right
13.6
Roulette
Roulette with 36 numbers and Zero.
Players may place their chips on the following positions:
• „Red“ - „Black“
• „Even“ - „Odd“
• „1-18“ - „19-36“
• „First dozen“ - „Second dozen“ - „Third dozen“
• „Colonne“... on the columns 1-34, 2-35 or 3-36
• „Six line“... on six consecutive numbers consisting of two consecutive cross rows (e.g. 4-5-
6-7-8-9)
• „Corner“... on four numbers that create a square on the table (e.g. 1-2-4-5)
• „Street“... on three consecutive numbers consisting of one cross row on the table (e.g. 1-2-3
but also 0-1-2 or 0-2-3)
• „Split“... on two numbers that are either vertical or horizontal neighbours (e.g. 15/18 or
28/29)
• „Full Number“... on one of the 37 numbers
13.7
Royal Poker
The game is played with 52 cards plus one Joker.
Rules of the game:
The „1
st
Deal“ is started with the „Start“ button and your bet is deducted from your credit.
Five consecutive cards will be dealt face up. If „AutoHold“ is selected, a hold suggestion will be displayed for the best possible winnings.
This hold suggestion may be changed by pressing the cards.
The „2
nd
Deal“ is started with the „Start“ button with no deduction from your credit.
All cards which are not held will be changed.
Page: 36


13.8
Keno
The computer will draw 20 numbers from a total of 80 at random.
Select between two and ten numbers by pressing the desired numbers.
The selected number fields will be displayed in yellow.
Pressing a number a second time deselects it.
All possible prizes are shown in the prize table.
The values in the prize table change depending on the number of selected numbers.
The game is started with the Start button.
Twenty numbers will be drawn.
If a drawn number corresponds to a selected number (hit), this number field will be shown in green, otherwise it will be shown in red.
13.9
Aloha Hawaii
10-line, 5-reel game
All wins pay left to right
Hula Girl substitutes for all symbols except Surfer.
Feature Game
3, 4 or 5 scattered Surfer award 15 Feature Games
During Feature Games all wins pay double.
Feature Games can be won again during the feature and are played at current bet.
Page: 37



14
Error messages
Message
Reason
Could be caused by
Meter IN disconnected
Meter OUT disconnected
The declared meter is not connected to the IO con- troller card on the PC box
Broken wire
Meter defect
IO controller defect
Hopper 1 disconnected
Hopper 2 disconnected
The declared hopper is not correct connected to the IO
controller card on the PC
box.
Hopper was not connected at starting the GI software
(restart the machine)
Hopper is not connected
Broken wire
Hopper defect
IO controller defect
Jam Hopper 1
Jam Hopper 2
The declared hopper is jammed
Hopper is jammed (remove jammed coins)
Broken wire
Hopper defect
IO controller defect
Fraud suspected Hopper 1
Fraud suspected Hopper 2
Coins leaved the hopper without starting the hopper from the software
Coins leaved the hopper be- cause of vibrations
Broken wire
Hopper defect
IO controller defect
Hopper is started with exter- nal voltage (fraud)
Test the hopper in ser- vice mode and normal game mode
Hopper 1 disabled
Hopper 2 disabled
The declared hopper is dis- abled (e.g. of fraud sus- pected message)
Hopper 1 locked
Hopper 2 locked
The declared hopper is locked
Hopper error! Hopper 1
Hopper error! Hopper 2
Common malfunction of the declared hopper
For hopper errors without a specified message
Broken wire
Broken connectors
Hopper defect
IO controller defect
Test the hopper in ser- vice mode and normal game mode
Page: 39


Coin acceptor disconnected
Note acceptor disconnected
The declared cash acceptor is not connected correctly to the IO controller on the PC
box.
Cash acceptor disconnected
Another cash acceptor is connected an runtime
Broken wire
Cash acceptor defect
IO controller defect
Test the declared cash ac- ceptor in service mode and normal game mode.
Dongle not accepted!
Wrong dongle connected
Dongle was changed since the last boot up of the ma- chine.
Perform a factory reset
Page: 40


15
Comestero RM5/6 Coin Acceptor maintenance
This fact sheet provides the necessary information for the clearing and maintenance of the RM5/6
electronic coin validator.
Cleaning at regular intervals assures a high quality standard of coin recognition and, in the long run, reduces the risk of error and failure.
External cleaning
The external surfaces of the coin validator are made of a plastic shockproof material (ABS). To clean them it is recommended to use a soft cloth with a neutral detergent. For more resistant dirt ethyl alcohol can be used. To remove excess dust from the coin slots and other narrow spaces the use of compressed air or a paintbrush is recommended.
ATTENTION!
Do not use sharp or abrasive tools, which could damage the surface and the recognizing sensors.
Do not put the coin validator in water or any other type of liquid.
Internal cleaning
In the RM5/6 electronic coin validator the coin recognizing sensors are installed behind a small spring door. Open the door to have access to this space as shown (fig.1).
Clean the excess dirt from behind the door with a grease removing spray, for example a normal detergent for windows and mirrors, removing more resistant dirt with a small brush. Ethyl alcohol can be used.
There are three small holes behind the door. These holes are where the coin recognizing sensors are put in place (fig.2). If dust or dirt blocks these holes the performance of the coin validator could be reduced and, in extreme cases, no coins would be recognized.
To keep the sensors clean whilst in position use compressed air only.
ATTENTION!
Do not use any type of sharp object, such as pins or screwdrivers, to remove dust from the sensors as they could be irreparably damaged putting the coin validator out of use.
Page: 41


(a) Fig. 1
(b) Fig. 2
If the coin validator is still inefficient after cleaning do not hesitate to contact our hotline.
Page: 42


16
JCM UBA-10-SS Bill Acceptor maintenance
Page: 43


Periodical Cleaning
Depending on its environment and amount of use, the UBA bill acceptor may require routine maintenance to restore optimum performance.
Under normal use, the UBA bill acceptor should be checked every 2 to 3 months. For unusual operating conditions, such as when the UBA bill acceptor is exposed to a smoky environment,
dirt, dust, water spray, airborne oil, and/or sand, more frequent maintenance will be required.
Cleaning Process
1. Switch off the gaming machine and open main and display door
2. Open the bill acceptor by pulling the blue clips.
Please use a soft and lint-free cloth dampened with a weak solution of washing liquid and water and clean the following areas:
The upper and lower note paths, the belts, the top and bottom pinch wheels of note path.
Please do NOT use!
• Sharp or abrasive tools
• Compressed air
• Alcohol
Page: 44


Page: 45



17
MEI Cashflow SC83 Bill Acceptor maintenance
According to the manufacturer MEI no maintenance is required.
Page: 47



18
Astro GBA HR1 Bill Acceptor
Maintenance
Periodical Cleaning
Depending on the environment and amount of use, the HR1 currency validator may require routine maintenance to restore optimum performance.
Under normal use, the currency validator should be checked every 2 to 4 months.
For unusual operating conditions, such as when the currency validator is exposed to a smoky environment, dirt, dust, water spray, airborne oil, and/or sand, more frequent maintenance is required.
Page: 49


Cleaning Process
1. Switch off the gaming machine and open main and display door
2. Open the bill acceptor by squeezing the two purple clips and opening the unit.
Use the provided compressed air (under compliance of the instruction -> do NOT rotate the spray more than 30

) to blow away any debris from the surface area of the note path making sure you clean out any dirt from the OASG lens apertures.
Page: 50


Please use a soft, lint-free cloth dampened with a weak solution of washing fluid and water to clean the following areas...
Wipe the upper and lower note paths, the belts, and the top and bottom pinch wheels of note path.
Page: 51


To rotate the belts for cleaning turn the gear at the rear of the validator.
Page: 52


19
Ithaca Epic 950
TM
ticket printer –
paper load and maintenance
19.1
Loading Tickets into Feeding Mechanism
When loading new ticket stacks, be sure that there is power to the printer.
The first ticket of the stack must be inserted into the printer by hand.
The printer’s ticket tray is integrated with a guide to direct the ticket into the printer mechanism.
Once the leading ticket enters the Top of Form sensor, the ticket will be automatically fed into the
Printer Mechanism.
Loading tickets into the ticket supply train, making sure that the Black Dot is positioned as shown.
Page: 53


19.2
Removing Loaded Tickets (paper jam)
There are two ways to remove unused tickets:
1. The first was is to release the Ticket Cover by lifting and rotating backwards, this will relieve pressure to the platen and ticket can be removed.
This will also allow an opening that provides space to check the ticket for printer jams, or prepare the paper path for ticket replenishing
2. The second way is to use the feed button, which will feed out tickets from within the printer mechanism
19.3
Cleaning the Printer Head
Two kinds of periodical cleaning operations will ensure continued high print quality from your printer:
1. Paper dust removal.
Use a soft brush to clean die paper dust from inside the printer and chassis area. The paper dust should also be removed from the sensor optics.
2. Cleaning thermal printer head.
If streaking on the printer ticket is evident, the thermal print header may need to be cleaned.
This can be done by inserting a thermal printer cleaning card, as show in the instructions below:
Page: 54


Detailed instructions
1. Open the cover and remove all tickets from ticket feed path.
2. Close the cover
3. Open cleaning card pouch and remove cleaning card.
4. Insert cleaning card into feed path.
5. The cleaning card will automatically be drawn into the feed path.
6. Open the cover and then remove the cleaning card by gently pulling it back.
7. Repeat process if necessary.
8. Properly despise of used cleaning card.
Purchasing Cleaning Cards
Cleaning cards are available through TransAct by telephone or the Internet. 2.5" x 6" Thermal
Cleaning Card (box of 25); Part number 100-03322 (TransAct)
Page: 55



20
Replacing Coin or Bill acceptor
If a coin acceptor or a bill acceptor has to be changed in case of malfunction or bad performance,
please proceed with the following steps:
1. switch off machine
2. replace the acceptor
3. switch on machine
4. check the coin or note settings in the Configuration settings menu - Hardware settings -
Coin / Note acceptor (see chapter 8.4, page 20)
5. test the new acceptor in the test mode of the Operator menu (see chapter 9.2, page 27)
Note:
If the new coin acceptor has additional coin channels, these channels are disabled and can be enabled in the Configuration settings menu
Page: 57


Cable diagramm:
Page: 58


Page: 59


Page: 60


Page: 61



21
Declaration of CE conformity
Page: 63



22
End-User License Agreement for Microsoft Software
IMPORTANT - READ CAREFULLY:
This End-User License Agreement ( „EULA“) is a legal agreement between you (either an individual or a single entity) and the manufacturer („Manufacturer“) or the special pur- pose computing device („SYSTEM“) you acquired which includes certain Microsoft soft- ware product(s) installed on the SYSTEM („SOFTWARE PRODUCT“ or „SOFTWARE“). The
SOFTWARE includes computer software, the associated media, any printed materials, and any „online“or electronic documentation. By installing, copying or otherwise using the
SOFTWARE, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, Manufacturer and Microsoft Corporation („Microsoft“) are unwilling to license the SOFTWARE to you. In such event, you may not use or copy the SOFTWARE,
and you should promptly contact Manufacturer for instructions on return of the unused product(s) for a refund.
SOFTWARE LICENSE
The SOFTWARE is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE is licensed, not sold.
1. GRANT OF LICENSE. This EULA grants you the following rights:
• Software. You may use the SOFTWARE as installed on the System.
• Application Sharing. The SOFTWARE may contain technology that enables applica- tions to be shared between two or more SYSTEMS, even if an application is installed on only one of the SYSTEMS. You should consult your application license agreement or contact the application licensor to determine whether sharing the application is per- mitted by its licensor.
• Storage/Network Use. If the SOFTWARE PRODUCT is installed on the SYSTEM
over an internal network from a server, you must acquire and dedicate a license for the SOFTWARE PRODUCT for each SYSTEM on which the SOFTWARE PRODUCT
is used or to which it is distributed. A license for the SOFTWARE PRODUCT may not be shared or used concurrently on different SYSTEMS.
• Back-up Copy. If MANUFACTURER has not included a copy of the SOFTWARE on separate media with the SYSTEM, you may make a single copy of the SOFTWARE for use solely for archival purposes with the SYSTEM.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
• Limitation on Reverse Engineering, De-compilation and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law not withstanding this limitation.
Page: 65


• Single SYSTEM. The SOFTWARE is licensed with the SYSTEM as a single integrated product. The SOFTWARE may only be used with the SYSTEM.
• Rental. You may not rent or lease the SOFTWARE.
• Software Transfer. You may permanently transfer all of your rights under this EULA
only as part of a sale or transfer of the SYSTEM, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media, any up- grades or backup copies, and this EULA, and if applicable, the Certificate(s) of Au- thenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE.
• Termination. Without prejudice to any other rights, Manufacturer or Microsoft may terminate this EULA if you fail to comply with the terms and conditions of this EULA.
In such event, you must destroy all copies of the SOFTWARE and all of its component parts.
• Single EULA. The package for the SOFTWARE may contain multiple versions of this
EULA, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). In this case, you are only licensed to use one (1)
copy of the SOFTWARE PRODUCT.
3. UPGRADES AND RECOVERY MEDIA.
• If the SOFTWARE is provided by Manufacturer on media separate from the SYSTEM
and is labeled „For Upgrade Purposes Only“ (Upgrade SOFTWARE), you may install one copy of the Upgrade SOFTWARE onto the SYSTEM as a replacement copy for the SOFTWARE originally installed on the SYSTEM and use it in accordance with
Section 1 of this EULA. You may also install additional copies of the Upgrade SOFT-
WARE as replacement copies onto additional SYSTEMS which are the same brand and model as the SYSTEM and contain a duly licensed copy of the same version and language release of the SOFTWARE („ADDITIONAL SYSTEMS“), provided that (1)
Manufacturer has supplied a corresponding serialized sticker for each additional copy of the Upgrade SOFTWARE, and (2) you affix a serialized sticker per Manufacturer’s instructions for each unit of Upgrade SOFTWARE you install.
• If the SOFTWARE is provided by Manufacturer on separate media and labeled as „Re- covery Media“, you may not make a copy of the SOFTWARE as described in Section
1 for archival purposes. Instead, you may use the Recovery Media solely to restore or reinstall the same version and language release of the SOFTWARE as originally in- stalled on the SYSTEM and thereafter use the SOFTWARE as restored or reinstalled in accordance with Section 1 of this EULA. A single unit of Recovery Media may be used by you to restore or reinstall the SOFTWARE on ADDITIONAL SYSTEMS.
4. COPYRIGHT.
• All title and copyrights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and „applets“, incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the
SOFTWARE, are owned by Microsoft or its suppliers. You may not copy the printed materials accompanying the SOFTWARE. All rights not specifically granted under this
EULA are reserved by Microsoft.
Page: 66


5. PRODUCT SUPPORT.
• Product support for the SOFTWARE is not provided by Microsoft or its subsidiaries.
For product support, please refer to Manufacturer’s support number provided in the documentation for the SYSTEM. Should you have any questions concerning this EULA,
or if you desire to contact Manufacturer for any other reason, please refer to the ad- dress provided in the documentation for the SYSTEM.
6. LIMITED WARRANTY.
• Limited Warranty. Manufacturer warrants that the SOFTWARE will perform substan- tially in accordance with the accompanying written materials for a period of ninety (90)
days from the date of receipt. Any implied warranties on the SOFTWARE are limited to ninety (90) days. Some states/jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you.
• Customer Remedies. Manufacturer’s and its suppliers’ entire liability and your exclu- sive remedy shall be, at Manufacturer’s option, either (a) return of the price paid, or
(b) repair or replacement of the SOFTWARE that does not meet the above Limited
Warranty and which is returned to Manufacturer with a copy of your receipt. This Lim- ited Warranty is void if failure of the SOFTWARE has resulted from accident, abuse,
or misapplication. Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer.
• No Other Warranties. EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WAR-
RANTY SECTION ABOVE, THE SOFTWARE IS PROVIDED TO THE END USER „AS
IS“ WITHOUT OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY,
AND/OR FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK OF THE
QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU.
• No Liability for Consequential Damages. MANUFACTURER’S SUPPLIERS SHALL
NOT BE HELD TO ANY LIABILITY FOR ANY DAMAGES SUFFERED OR INCURRED
BY THE END USER (INCLUDING, BUT NOT LIMITED TO, GENERAL, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS
OF BUSINESS PROFITS INTERRUPTION, LOSS OF BUSINESS INFORMATION
AND THE LIKE), ARISING FROM OR IN CONNECTION WITH THE DELIVERY, USE
OR PERFORMANCE OF THE SOFTWARE.
Note on Java Support
THE SOFTWARE PRODUCT MAY CONTAIN SUPPORT FOR PROGRAMS WRITTEN IN JAVA.
JAVA TECHNOLOGY IS NOT FAULT TOLERANT AND IS NOT DESIGNED, MANUFACTURED,
OR INTENDED FOR USE OR RESALE AS ON-LINE CONTROL EQUIPMENT IN HAZARDOUS
ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE, SUCH AS IN THE OPERATION
OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR
TRAFFIC CONTROL, DIRECT LIFE SUPPORT MACHINES, OR WEAPONS SYSTEMS, IN WHICH
THE FAILURE OF JAVA TECHNOLOGY COULD LEAD DIRECTLY TO DEATH, PERSONAL IN-
JURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE.
Page: 67



23
Warranty terms by TAB-Austria
GmbH & CoKG
(Tab hereinafter)
We are granting a warranty for this machine under the following conditions:
Insofar as the „General Terms of Business of TAB-AUSTRIA Industrie- und Unterhaltungselek- tronik GmbH & Co KG“ are not modified by the following, which sets out the conditions and scope of our warranty performance, these terms will continue to apply without change.
The warranty period for our products from delivery is:
• 24 months for all Silverball Terminals
– Silverball Strato
– Silverball Strato Max
– Silverball Cosmo
– Silverball Cosmo Max
– Silverball Pro
– Silverball Max Pro
– Silverball Beetle Pro
– Silverball Beetle Max Pro
• 24 months for
– Max Fire
– Max Fire Video
– Virtual Pinball
– Golden Island
– Fun4Four
• 12 months for
– all other products, particularly betting terminals
• Six months
– for all spare parts however, if a warranty period of more than six months still obtains for the machines,
this period will apply in its entirety to the spare part.
Page: 69


The warranty will only be granted for new products by TAB, not for their spare parts, not for products of different brands and manufacturers and corresponding spare parts. No warranty is granted for used products either.
In accordance with the following provisions, we shall repair defects to the machine that have been demonstrably caused by a material and/or manufacturing fault which already existed at the time the product was handed over, and which was reported within 14 days of it becoming apparent to our sales partner or the first end user while still within the warranty period. No warranty is assumed for used machines.
The warranty exclusively covers such components that are essential to operating the product. It does not include easily damaged parts or wearing parts, such as, for example, glass, plastic or light bulbs. Minor deviations from the desired composition insignificant to the value and usability of the machine will not result in any warranty obligations. Damage caused by physical, chemical,
electrical or electrochemical or other effects not related to the customary dedicated use will not result in any warranty obligations; neither does damage caused by water or abnormal environ- mental conditions or inappropriate operating conditions. Also, no warranty can be assumed for machine defects caused by transport damage for which we are not responsible, incorrect instal- lation and assembly, incorrect use, non-observance of operating or assembly instructions or lack of care.
The warranty claim becomes void if repairs or interventions have been carried out by the customer himself/herself or by persons who were not accordingly authorized or who were not authorized by us or in the event of our machines being fitted with spare, supplementary or accessory parts that are not original parts, or if parts have been removed.
The warranty performance will be made in such a way that defective components will at our discretion be repaired or replaced with faultless components free of charge unless improvement or exchange are impossible or would result in for us unreasonable cost. In such cases, a reduction in price or, in the event of not only a minor defect, cancellation of sale may be claimed.
Machines for which a warranty performance is being claimed on the basis of this warranty must be handed over or sent to us. Repairs at the installation site are not possible. The customer will bear transport costs and the transport risk.
Exchanged parts will become our property.
Warranty performances will neither result in an extension of the warranty period nor will they initiate a new warranty period.
Further or other claims (in particular claims for damages suffered beyond the machine) are ex- cluded insofar as liability is not mandatory by law. These warranty terms apply to machines pur- chased and operated in Austria. They apply to machines conveyed to other countries only insofar as they possess the technical requirements (e.g. voltage, frequency, etc.) for the corresponding country, have been officially approved for use there and are suited to the individual climate and environmental conditions.
Page: 70


The TFT LCD display consists of more than 1,000,000 Thin-Film Transistors (TFT). A small amount of missing, black, or luminous points is characteristic for TFT LCD technology. The war- ranty performance will be granted if more than 15 missing, black, or luminous points are present.
Page: 71


In case of any irregularities in the machine, please check power and all plug-in connections!
In case you cannot remove an error, please call our hotline:
Call +43-7229-780-40 ext. 250
Page: 72


24
Notes
Page: 73



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