Samsung Smart Door Lock User Guide



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Troubleshooting
1


1
Smart
Door Lock
SHS-3320/3321 My PIN Code or Card is authenticated, but the door won’t open The lock maybe malfunctioning. Please contact service center.
-
The door won’t lock automatically when I close it.
● Check if Auto Locking is set. When Manual Locking is set, touching the
[Touchscreen] locks the door. If the door doesn’t lock automatically when Auto Locking is set, then the lock has been installed incorrectly. The Auto Locking function is not activated when the batteries are completely discharged. Check if the batteries are discharged.
Page I hear the Toot, toot warning sound when I touch the


Security functions
Table of contents
Parts drawings
Step 2. mark on the door
Step 4. strike plate installation
Connect the cable of video intercom
Double-locking :
Intrusion detection function :
Open/close] button on the interior unit will lock the door. low voltage indicator :
Thumbturn lever :
Random security function :
Restart button :
Settingsmaster
Successful: ding dongfailed
Successful: ding dongfailed
Smart door lock



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