6.3 Test Appointments 1 Arrangements for making MOT test appointments by telephone and by personal visit. AEs must offer an appointment to test any vehicle of a class within their authorisation and that can be safely accommodated on their MOT equipment at the earliest practicable date and time bearing in mind their existing MOT workload. 6.4 Testers 1 The AE has identified at least one Tester or prospective Tester and they have satisfied DVSA that they can be included on the list of Testers. 6.5 Quality Management Managing Quality 1. AEs are responsible for the quality of testing within their garage or garages. 2. Others – most notably testers also have a responsibility upon them associated with this, but it is for AEs to ensure there are adequate systems for the management of the quality of testing at their garage or garages. 3. To that end AEs must ensure an adequate system of Quality Management at each of their VTSs. Such a system will need to be tailored to meet the individual circumstances of the VTS or VTSs (such as number of VTSs, volume of test, numbers of testers, experience of staff) – but in all cases its objective must be the same to best ensure that MOT testing is conducted to consistently high standards.