Authorised Examiners B Issue Date March 2019 28 12. Improvement Overall the system needs to demonstrate that things are fixed when they are found wanting. A good quality system will find problems, and record their resolution – so there is a culture of learning and improving. B7 Use of Data and Data Protection 1. The MOT Testing Service contains personal data. The collection, storage and use of personal data within the Service is explained generally in the DVSA Personal Information Charter and in the Privacy Notice for MOT Testing Service, both available online. https://www.gov.uk/government/organisations/driver-and-vehicle-standards- agency/about/personal-information-charter
2. All system users must ensure that the data held is kept secure and only released to those who have aright to see it. 3. Access for registered users of the MOT Testing Service will be via a secure log-on process, designed to reduce the opportunity for unauthorised access. In addition to an MOT Security Card, all users require a User ID and a Password and users may only access data appropriate to their roles. 4. It is the responsibility of each individual user of the system to ensure that all the information or data that is processed is done so legally. Failure to comply with the Act may lead to prosecution over and above any DVSA disciplinary action. Some personal information relating to the users is held on the system, i.e. Testers name and address and care should betaken when accessing this information. 5. Each system role has a clearly defined set of access rules that allow access to information appropriate to that role. Audit logs will be created and kept on the system, and will record all appropriate actions against each particular User ID. 6. In order to safeguard the data, each system user should follow these simple rules a. Do not give another person information that they would not otherwise have access to, this includes test result information. b. Do not supply any information to a third party or member of the public unless you are told otherwise in the current MOT Guide, Inspection Manuals or SNs (e.g. providing documents to vehicle presenters. Any requests for information should be made in writing and sent to DVSA's Information Access Team at DVSA Headquarters. See Appendix 9. c. Do not access personal information when there is a danger that unauthorised persons may view the information.