Support after positive result According to the COBATEST Qualitative study report, it is particularly important that CBVCT staff offer emotional and personalized support at the same time as they help clients regarding linkage to hospital and treatment followup. CBVCT staff have to offer the possibility of organizing an appointment for the confirmation of a positive result and for at least the first medical consultation. Proposing to go with the person is recommended. Give precise information such as the daytime and name of the doctor they are going to see, give a map showing how to get there. Propose an appointment at the CBVCT service when the client will have received the first results from the hospital, to answer their questions and help in this first phase of diagnosis, in the decision to begin treatment, etc. Some CBVCT centers include HIV positive people among their staff and these people can choose to talk about their experiences of living with HIV. In other cases, specific self-help groups are available, focused on announcing HIV positive status.