Impact Industry Guide By Theme Retail by Day V3 without Session Times xls



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Consumer Products
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Panel including Michael Cooper, HomeDepot.com
In this interactive session and you will leave armed with tips and strategies to improve your success with customer acquisition, retention, sales and satisfaction using Social
Media.
Session ID 2490
Shaping the Demands of the Smarter Consumer
Track: Industry Solutions
Beth Ann Vaughn, IBM SWG Industry Sales
IBM's Smarter Consumer study examines how consumers want to interact with their retailers, including highlighting how preferences differ across generations and how the preferences of consumers in emerging markets vary.
Session ID 1496


Using social media to win the hearts and wallets of today's customer
Session id 2892
Session id 2489
Track: executive education



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