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ASOS Supplier Manual v. available to download from http://images.asos.com/suppliermanual.pdf)


CONTENTS PAGE


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Company mission statement Company background and key statistics
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Pre-production and production sample requirements
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ASOS woven labels Delivery requirements Example of ASOS PO Supplier fabric manual Supplier evaluation Invoice procedure
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ASOS Delivery Note
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ASOS Carton Label
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ASOS.com Ltd. Terms & Conditions of Business
ASOS Supplier Manual v. available to download from http://images.asos.com/suppliermanual.pdf)


Mission Statement
“To be the online style authority for s, selling the hottest celebrity-inspired fashion at competitive prices, supported by exemplary customer service
Brand Virtues
Hot Fast Celebrity Fashion If it’s hot, we’ve got it if we’ve got it, it’s hot
ASOS Supplier Manual v. available to download from http://images.asos.com/suppliermanual.pdf)

Introduction

Established in 2000, ASOS.com is now the UK's largest online fashion and beauty retailer

Bigger than TOPSHOP, River Island and Miss Selfridge

We target internet savvy, style hungry, 20-30 year olds

We have approximately 2000 lines on site at anyone time, spread across womenswear, menswear, footwear, jewellery, accessories and beauty.

We sell a mixture of non branded items, own label and a handful of hot brands

In 2005, we won 'Rising Star' at the Retail Week Awards
ASOS Supplier Manual v. available to download from http://images.asos.com/suppliermanual.pdf)


ASOS.com Magic Numbers

1 million + unique visitors per month

700,000 registered customers

25,000 + new customers per month

Shipping 80,000 + orders per month

Average order value of £43

150- 200 new product lines per week
ASOS Supplier Manual v. available to download from http://images.asos.com/suppliermanual.pdf)




Production sample requirements
Delivery requirements
Pre-booking check - cartons
Bookings – telephone goods in (01442 835 847)
Non-conformance
Late deliveries
Supplier fabric manual
Shade control
Supplier evaluation
Supplier evaluation matrix
Administration:
Confidentiality:
Intellectual property, copyright and exclusivity
Product liability
Default and termination
Assignment:
Alterations to orders
Cost prices overseas
All suppliers
Confirmation of payment
Correspondence:
Faulty products
Returned from customers
Seconds and excess production
Despatch schedules and delivery
Shortages and excessive deliveries


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