• Where is my serial/license number? If you have purchased a BFD 1.5 package, the serial is located in the digipak for the DVDs. If you have a pre-1.5 BFD package, the serial is located on the inside front cover of the BFD manual. Please make sure you register BFD so that we have a record of your serial in case you misplace your manual/digipak! Chapter 5: Troubleshooting BFD supplemental manual
PERFORMANCE PROBLEMS • I’m not hearing any sound! Chances are that you have not yet loaded a Kit. Also, many sequencers (such as Logic) require you to record-enable a MIDI track, or enable live MIDI input in order to get MIDI input to it. • There is a noticeable delay between pressing a key on my MIDI keyboard and hearing the sound. This is a symptom of latency, something which all CPU-based processing suffers from. Latency can be reduced by adjusting your soundcard’s buffer size settings or, if it is not capable of running at low latencies, by using a better soundcard with well-written drivers. Latency also depends upon the speed of your computer processor even if your soundcard supports very low latencies (for example RME cards are capable of going down toms, lower than the latency of many hardware synths) it takes a heavy amount of processing power in order to actually achieve this. BFD itself will not add any latency. The only latency you hear will be as a result of your soundcard’s buffer size, and any latency involved in getting MIDI into the computer in order to trigger BFD.