Annual Report 2016 Annual Report Respect Excellence Integrity Responsibility



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www.sodimac.com
2016
Annual
Report
2016 Annual Report


Respect
Excellence
Integrity
Responsibility


1 2016 ANNUAL REPORT
Annual
Report
2016


2 2016 ANNUAL REPORT
CONTENTS


3 2016 ANNUAL REPORT
04
Letter from the Chairman of the Board
07
Board of Directors
08
The House of the Americas in Figures
10
Mission, Vision and Values
11
Ownership Structure
12
Our History
18
Letter from the Corporate
General Manager
21
Corporate Executive Committee
22
Corporate Commercial and
Marketing Strategy
26
CMR Falabella and Banco
Falabella Cards
28
Sodimac Chile
36
Sodimac Colombia
43
Sodimac Peru
50
Sodimac Argentina
57
Sodimac Brazil
64
Sodimac Uruguay
70
Sodimac Mexico
74
Imperial
82
Sustainability


4 2016 ANNUAL REPORT
LETTER FROM
THE CHAIRMAN
OF THE BOARD
In 2016, we achieved a very important milestone for
Sodimac’s consolidation as the House of Latin America, signing a strategic alliance with Organización Soriana for our expansion to a seventh market: Mexico.
This was the last great market in the region where we were not present and it takes us beyond the frontiers of South America. This alliance with Mexico’s second largest supermarket operator, which has over 800 stores, will enable Sodimac and CMR to enter the market as important players. Soriana not only shares our culture of focus on the customer but also has both a deep understanding of the Mexican consumer and strategic locations that will facilitate deployment of our stores over the next few years.
In Brazil, we continued to grow, opening a third
Sodimac store which met with an excellent response from customers. We also began operations at a new distribution center. With an area of 20,000 m2 and the potential to expand to 80,000 m2, it will raise the standards of the logistics operations of both Sodimac stores and the Dicico chain. Our intention is to continue growing in Brazil, with prudence and striving to deepen our understanding of the consumer and the market.
We will advance step-by-step, as we have done until now, seeking to tailor our value proposition ever more closely to the needs and expectations of our Brazilian customers.


Juan pablo del río
Nicolás majluf sapag
Enrique gundermann
Nicolás cerda moreno



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